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Job Description:

Utility Trailer Manufacturing Company, LLC., a family-owned 110-year-old company, is the long-term industry leader in refrigerated semi-trailers and North America’s fourth largest semi-trailer manufacturer. The Field Service Representative is responsible for observing, documenting, analyzing, and communicating field product problems and opportunities to management in a timely manner. This role involves handling potential warranty claims, anticipating potential design issues, and reporting defects to management using standard procedures. The Field Service Manager can have their base either at Utility’s plants in Clearfield, UT or Atkins, VA, or at the corporate office located in City of Industry, California. Travel to dealer locations in the representative’s assigned territory will also be required. This is an on-site position.

Key Responsibilities:

• Performs any combination of (but not limited to) the following duties according to specific department guidelines:
  • Establish relationships with and act as counsel and confidant to dealer Service Managers and General Managers/owners in assigned region.
  • Train Dealer Service Managers in assigned region on warranty policies and procedures.
  • Resolve claims submitted by the region.
  • Find and resolve unresolved service-related disputes with dealers and customers.
  • Ensure that dealers are compliant with warranty policy and proper service technique(s) in accordance with Company serviceability standards.
  • Recommend appropriate corporate approved response and then manage projects through to completion, optimizing end-user satisfaction and the Company’s reputation.
  • Recommend new department processes, where appropriate.
  • Create and furnish a written “trip report” of activities.
  • Travel for special projects, as directed. (25-50%)
   

Job Description:

As part of the Maintenance team, you will be tasked to install, troubleshoot, repair, and maintain production equipment according to safety and maintenance systems and processes in the facility. This is a dayshift Monday-Friday position.

Job Responsibilities:

• Ability to troubleshoot, repair and maintain all plant electrical systems and equipment.
• Understanding of circuit design, schematic drawings, and technical literature.
• Experience with 480 volt, 3 phase
• Understanding of electrical construction and code requirements.
• Knowledge of hydraulics and mechanical machinery desired.
• Experience with drives and PLC’s a plus.

Job Description:

• Unload trucks and move material in and out of work areas.
• Accurately track material moves within designated areas using Microsoft D-365 inventory control system.
• Unload and stack material by raising and lowering lifting device. (Lift truck and/or crane).
• Perform preventive maintenance such as: daily vehicle inspection, recharging batteries or replacing liquefied propane gas (LP) tank.

Job Description:

• Will work on our assembly lines learning and building North America’s #1 best-selling refrigerated trailer!
• Will be taught how to build by Utility prints and specifications.
• Will work in an environment of cooperation and teamwork.  You’ll be treated with dignity and respect.  You’ll be expected to show others the same dignity and respect.

Job Description:

• Will work on our assembly lines learning and building North America’s #1 best-selling refrigerated trailer!
• Will be taught how to build by Utility prints and specifications.
• Will work in an environment of cooperation and teamwork.  You’ll be treated with dignity and respect.  You’ll be expected to show others the same dignity and respect.

Job Description:

Perform specific welding duties as required for trailer assembly.  

Job Responsibilities:

• All welding related to trailer production is to be done per Utility Engineering drawings and specification.  You will learn these specifications and be expected to adhere to them in your welding.
• Will be required to always wear specified proper safety equipment.
• Must be willing to learn and work in multiple locations on the assembly line when needed.
• Will work in an environment of cooperation and teamwork.  You’ll be treated with dignity and respect.  You’ll be expected to show others the same dignity and respect.

Job Description:

Perform specific welding duties as required for trailer assembly.  

Job Responsibilities:

• All welding related to trailer production is to be done per Utility Engineering drawings and specification.  You will learn these specifications and be expected to adhere to them in your welding.
• Will be required to always wear specified proper safety equipment.
• Must be willing to learn and work in multiple locations on the assembly line when needed.
• Will work in an environment of cooperation and teamwork.  You’ll be treated with dignity and respect.  You’ll be expected to show others the same dignity and respect.

Job Description:

Perform specific welding duties as required for trailer assembly.  

Job Responsibilities:

• All welding related to trailer production is to be done per Utility Engineering drawings and specification.  You will learn these specifications and be expected to adhere to them in your welding.
• Will be required to always wear specified proper safety equipment.
• Must be willing to learn and work in multiple locations on the assembly line when needed.
• Will work in an environment of cooperation and teamwork.  You’ll be treated with dignity and respect.  You’ll be expected to show others the same dignity and respect.

Job Description:

Perform specific welding duties as required for trailer assembly.  

Job Responsibilities:

• All welding related to trailer production is to be done per Utility Engineering drawings and specification.  You will learn these specifications and be expected to adhere to them in your welding.
• Will be required to always wear specified proper safety equipment.
• Must be willing to learn and work in multiple locations on the assembly line when needed.
• Will work in an environment of cooperation and teamwork.  You’ll be treated with dignity and respect.  You’ll be expected to show others the same dignity and respect.